Plan your stay with confidence

Cancellation Policy

This is the default cancellation and rescheduling policy for Leestays bookings. If a property-specific policy is displayed on the property page or booking confirmation, that policy will apply to that booking.

At a glance

Advance is non-refundable

When the guest cancels a booking.

Request 7+ days ahead

For a change to your check-in dates.

One reschedule per booking

At the same property, subject to availability.

Cancellation Policy

  1. Non-Refundable Advance

    The advance amount paid at the time of booking is non-refundable if the guest cancels the booking.

  2. No-Show Policy

    If guests fail to check in on their booked date, no refund or rescheduling will be allowed.

  3. Cancellation by Property

    If Leestays or the property cancels a confirmed booking, guests will be offered an alternative stay or an applicable refund.

Rescheduling Policy

  1. One-Time Rescheduling

    Guests can reschedule their booking only once, provided they request it at least 7 days before check-in. Requests made within 7 days of check-in will not be accepted.

  2. Same Property Only

    Rescheduling is allowed only at the originally booked property. Changing to another property is not permitted.

  3. Minimum Booking Value

    Guests can change the number of rooms or nights, but the total value of the new booking must be equal to or higher than the original booking value.

  4. Latest Rates Apply

    The latest rates for the new dates will apply. Any additional charges must be paid by the guest.

  5. Full Payment Required

    Guests must pay the full remaining booking amount at the time of rescheduling, after adjusting the advance already paid.

  6. Subject to Availability

    Rescheduling depends on property availability and is confirmed only after payment and written confirmation from Leestays.

  7. No Further Changes

    Once a booking is rescheduled, no further rescheduling is allowed.