Plan your stay with confidence
Cancellation Policy
This is the default cancellation and rescheduling policy for Leestays bookings. If a property-specific policy is displayed on the property page or booking confirmation, that policy will apply to that booking.
At a glance
Advance is non-refundable
When the guest cancels a booking.
Request 7+ days ahead
For a change to your check-in dates.
One reschedule per booking
At the same property, subject to availability.
Cancellation Policy
Non-Refundable Advance
The advance amount paid at the time of booking is non-refundable if the guest cancels the booking.
No-Show Policy
If guests fail to check in on their booked date, no refund or rescheduling will be allowed.
Cancellation by Property
If Leestays or the property cancels a confirmed booking, guests will be offered an alternative stay or an applicable refund.
Rescheduling Policy
One-Time Rescheduling
Guests can reschedule their booking only once, provided they request it at least 7 days before check-in. Requests made within 7 days of check-in will not be accepted.
Same Property Only
Rescheduling is allowed only at the originally booked property. Changing to another property is not permitted.
Minimum Booking Value
Guests can change the number of rooms or nights, but the total value of the new booking must be equal to or higher than the original booking value.
Latest Rates Apply
The latest rates for the new dates will apply. Any additional charges must be paid by the guest.
Full Payment Required
Guests must pay the full remaining booking amount at the time of rescheduling, after adjusting the advance already paid.
Subject to Availability
Rescheduling depends on property availability and is confirmed only after payment and written confirmation from Leestays.
No Further Changes
Once a booking is rescheduled, no further rescheduling is allowed.